Effective Date: [09/11/2025]

​

At Terra Chrono, we value the trust you place in us when you choose one of our timepieces. Protecting your privacy and safeguarding your personal information is a responsibility we take seriously. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or purchase our products.

​

1. Information We Collect

​

When you make a purchase or engage with our website, we may collect the following types of personal information:

• Personal details: such as your name, billing and shipping addresses, phone number, and email address.

• Payment information: processed securely via our payment partners; we do not store your full credit card details.

• Device and usage data: including your IP address, browser type, and browsing behavior, which help us enhance your experience.

• Marketing preferences: information you provide when subscribing to updates or exclusive communications.

• ​

2. How We Use Your Information

​

Your information enables us to provide a seamless and personalized experience. We use it to:

• Process and fulfill your orders, including shipping and returns.

• Communicate with you regarding your purchase or inquiries.

• Keep you informed about new collections, events, and special releases (with your consent).

• Improve our services, website functionality, and customer experience.

• Comply with legal, regulatory, or security obligations.

We will never sell your information to third parties.

​

3. Consent 

​

By providing personal information to complete a transaction, verify your payment method, or arrange delivery, you consent to our collection and use of it for that purpose only.

If we request your information for an additional purpose—such as marketing—we will ask for your explicit consent, and you may withdraw it at any time by contacting us at info@terrachrono.com .

​

4. Disclosure

​

We may disclose your information if required by law or in the event of a breach of our Terms of Service. Any such disclosure will be handled with discretion and in accordance with applicable data protection laws.

​

5. Third-Party Services

​

Certain trusted third-party providers—such as payment gateways, delivery services, or analytics tools—may access limited data necessary to perform their functions.

We ensure all third-party partners adhere to industry-leading data protection standards. Please review their individual privacy statements to understand how they handle your information.

​

6. Data Security

​

We apply rigorous security measures to protect your personal data against unauthorized access, misuse, or disclosure.

• All transactions are secured using SSL (Secure Socket Layer) technology.

• Sensitive information is encrypted using AES-256 encryption.

• While no online system is completely invulnerable, we continually enhance our security measures to meet the highest standards in the luxury retail industry. 

​

7. Klarna

​

At Terra Chrono, we are committed to offering a refined and effortless checkout experience. To provide you with flexible, premium payment solutions, we partner with Klarna. During your purchase, certain personal details—such as your contact and order information—may be securely shared with Klarna. This enables them to assess your eligibility and tailor their payment options specifically to you.

Your privacy is paramount to us. Klarna processes your information in accordance with all applicable data-protection regulations and their own comprehensive privacy policy.

In collaboration with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden.

Terra Chrono proudly offers the following payment methods:

• Pay in 3 Instalments

• Pay in 30 Days

Please note for Klarna’s Pay in 3 Instalments and Pay in 30 Days credit agreements read more HERE. Use of these services, including any missed payments, may impact your ability to obtain credit from Klarna or other lenders in the future. Available to UK residents aged 18+ and subject to status. Terms and conditions apply.

For full details, you may review Klarna’s user terms HERE and privacy information HERE on their official website KLARNA

​

8. Cookies

​

Cookies allow us to enhance your browsing experience, remember your preferences, and provide tailored content.

You may manage or disable cookies at any time through your browser settings, though certain features of our website may not function optimally without them.

​

9. Age of Consent

​

By using our website, you confirm that you are at least the age of majority in your country of residence, or that you are the parent or guardian of a minor who has your consent to use our site.

​

10. Updates to This Policy

​

We may update this Privacy Policy periodically to reflect new practices or legal requirements. Changes will take effect immediately upon publication on our website.

If significant updates are made, we will notify you via the contact information you have provided or by a notice on our website.

​

11. Contact Us

​

For any inquiries regarding this Privacy Policy or your personal data, please contact us at:

Terra Chrono
Email: support@terrachrono.com

​

Precision. Integrity. Privacy.

​

At Terra Chrono, we are dedicated to upholding the same meticulous standards in data protection as we do in craftsmanship—ensuring your confidence in every detail.